Terms & Conditions

These terms govern your use of Motley (“Motley,” “we,” “us,” or “our”), the website and service at motley.nyc that helps families research and discover New York City neighborhoods and schools. Please read them carefully.

1. Acceptance of these terms

By accessing or using Motley, you agree to be bound by these terms and by our Privacy Policy. If you do not agree, please do not use the service. If you use Motley on behalf of your household, you confirm you are authorized to do so.

2. Eligibility

You must be at least 18 years old to use Motley. Motley is intended for parents, guardians, and other adults researching options for their families; it is not directed to or intended for children. By using Motley, you represent that you are 18 or older.

3. What Motley is

Motley is a research and discovery tool. We bring together public information about NYC neighborhoods and schools and present it alongside personalized rankings, map exploration, and agentic snapshots and reports. Motley is an informational service only. We are not a school, a government agency, a real-estate broker, or a licensed advisor of any kind.

4. Informational data — no warranty

The neighborhood and school information we show — including school quality ratings, safety and health statistics, demographic figures, family-resource listings, and agentic neighborhood snapshots — is aggregated from public sources such as the NYC Department of Education, the U.S. Census Bureau, NYC Open Data, and other public datasets, and is in part generated or summarized by automated systems. It is provided “as is” and may be incomplete, out of date, or inaccurate.

Nothing on Motley is professional, legal, financial, real-estate, medical, or educational advice. Do not rely on it as the sole basis for a decision about where to live or where to send your child to school. Always verify anything that matters — school zoning, admissions rules, safety, pricing, and the like — with the official source before you act on it.

5. Your account

Some features require an account. You can sign in with Google through our authentication provider. You agree to provide accurate information, to keep your login credentials secure, and to be responsible for activity that happens under your account. Let us know promptly if you believe your account has been used without your permission.

6. Motley Pro subscription

Motley offers a paid subscription, Motley Pro, for $39 every 6 months. Unless you cancel, the subscription renews automatically at the end of each 6-month period, and the payment method on file is charged the then-current price. Payments are processed by Stripe.

• You can cancel or manage your subscription at any time from Settings → Plan & Billing, which opens the secure Stripe customer portal.
• When you cancel, your Pro access continues through the end of the period you have already paid for, and the subscription does not renew again.
• Payments are non-refundable except where required by law. We do not provide partial refunds for unused time.
• We may change the price or the features included with Pro. If we change the price, we will give you notice before it takes effect, and the new price will apply to your next renewal.

7. Acceptable use

You agree not to:

• scrape, crawl, harvest, or bulk-extract data from Motley, or access it through any automated means other than tools we explicitly provide;
• copy, resell, redistribute, or commercially exploit our content or compiled data;
• reverse-engineer, interfere with, or attempt to disrupt or gain unauthorized access to the service; or
• use Motley for any unlawful purpose.

8. Intellectual property

The Motley name, design, original content, and the way we organize and present information belong to us and are protected by applicable laws. The underlying public datasets remain the property of their respective sources and are subject to their own terms. We grant you a personal, non-exclusive, non-transferable right to use Motley for your own family's research.

9. Disclaimers and limitation of liability

Motley is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, Motley and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any decision you make in reliance on the service. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim arose.

You agree to indemnify and hold us harmless from claims arising out of your misuse of the service or your violation of these terms.

10. Termination

We may suspend or terminate your access to Motley at any time, with or without notice, if we believe you have violated these terms or misused the service, or as needed to comply with the law or protect the service or other users. You may stop using Motley at any time, and you may delete your account and associated data as described in our Privacy Policy. Provisions that by their nature should survive — including the no-warranty disclaimers, intellectual property, limitation of liability, indemnification, and governing law — continue to apply after your access ends.

11. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these terms or your use of Motley will be subject to the exclusive jurisdiction of the state and federal courts located in New York, New York.

12. Changes to these terms

We may update these terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of Motley after a change takes effect means you accept the revised terms.

13. Contact

Questions about these terms? Email us at [email protected].

This page is provided for transparency and is not a substitute for legal advice. We recommend having counsel review these terms before relying on them.